Contact CTBAPI

We work through messaging rather than email tickets. Telegram is the fastest way to reach us, and support is available in English and Chinese.

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Support channels

We do not make unsolicited calls and we will never contact you first asking for a transfer. If someone claiming to be CTBAPI approaches you out of the blue, verify it against the handles listed on this page before sending anything.

Opening an account

Start on the get started page. The form asks for your name, phone number and preferred contact method, and the details go straight to our team — we then follow up on your chosen channel to complete setup. If you would rather skip the form, message us on Telegram directly.

Before you message

Most first-time questions are already answered on the FAQ page — what CTBAPI is, which platforms we cover, and how funding works. If you are new to these platforms, the guides cover Asian handicap betting, Pinnacle, CITIbet and USDT transfers.

For help with gambling itself rather than an account, please see our responsible gambling page, which lists free and confidential support services.