Responsible Gambling
Last updated
Get help now
If gambling is causing harm to you or someone close to you, these services are free, confidential, and independent of any betting operator.
- Australia — Gambling Help Online: 1800 858 858, 24 hours a day, seven days a week. gamblinghelponline.org.au also offers online chat and email counselling.
- Australia — Lifeline (crisis support): 13 11 14.
- United Kingdom — GamCare: 0808 8020 133.
- Singapore — National Problem Gambling Helpline: 1800 6 668 668.
- Gamblers Anonymous runs free peer support meetings in most countries.
You do not need to be in crisis to call. These services also help people who are simply uneasy about their own habits, and they help family members.
Warning signs
Problem gambling develops gradually, and the earliest signs are usually about behaviour rather than money. Consider whether you:
- bet more than you planned, or more often than you planned;
- chase losses — increasing stakes to recover money you have already lost;
- bet with money set aside for rent, bills, food or repayments, or bet with borrowed money;
- hide the extent of your betting from family or friends;
- feel anxious, irritable or low when you are not betting, or feel you need to bet to feel normal;
- have missed work, study or commitments because of betting, or lied about it;
- think about betting when you are trying to do something else.
If several of these sound familiar, that is worth taking seriously now rather than later. Talk to one of the services above.
Practical steps that help
- Set a loss limit before you start, in money, not in bets — and treat it as spent the moment you deposit it.
- Set a time limit too. Long unbroken sessions are where discipline erodes.
- Never chase. Increasing stakes after a loss is the single most reliable way to turn a manageable loss into an unmanageable one.
- Do not bet to solve a money problem. Gambling has a negative expected return; it cannot fix a shortfall.
- Do not bet while drinking, upset, or exhausted.
- Keep records. People consistently remember wins more vividly than losses. Written totals tell you the truth.
- Take real breaks — days, not minutes.
Blocking and self-exclusion
If you want to stop, self-exclusion is more effective than willpower alone. Most betting platforms offer deposit limits, cool-off periods and self-exclusion in their account settings — ask us and we will help you find them. Blocking software such as Gamban or BetBlocker restricts access to gambling sites across your devices, and many banks can block gambling transactions on your card.
If you ask us to close your CTBAPI account, we will do it without argument and without a retention offer. Message us on Telegram.
Age and eligibility
Betting is for adults only — 18 or over, and higher in some jurisdictions. Do not use this service if you are under the legal gambling age where you live, and do not let anyone else use your account.
Online gambling is regulated differently in every jurisdiction and is prohibited in some. You are responsible for knowing the law where you live — see our about page for more on this.